Refund policy

At Luxe Lifestyle, we pride ourselves on offering premium products at affordable prices. To maintain the integrity and exclusivity of our selections, please review our return policy below:

 

Non-Returnable Items

• Undergarments/ Body Stockings/ Shapewear – Anything that includes a panty or thong is considered intimate apparel and therefore ineligible for return or exchange.

• Jewelry – Due to the delicate nature of our adornments, all purchases are final sale.

• Holiday Items / Final Sale Items – All merchandise considered "Holiday" , seasonal, or marked as Final Sale is non-returnable and non-refundable.

• Hair Accessories or Toys - Final Sale.
  

 

 Return Eligibility

• Returns are accepted within 15 days of receipt.

• Merchandise must remain in pristine, brand-new condition: unworn, unwashed, and accompanied by all original tags and packaging.

• Items that show any indication of wear, alteration, or removal of tags will not be accepted.

Restocking Fee

• All approved returns are subject to a 15% restocking fee; a measure that allows us to maintain the standard of exclusivity our clientele expects.

Return Shipping

• Clients are responsible for arranging and covering the cost of return shipping.

• We strongly recommend utilizing a trackable and insured service, as Luxe Lifestyle cannot assume liability for returns lost or damaged in transit.

 Refunds

• Refunds will be issued to the original method of payment, less the 15% restocking fee, once the item has passed our quality inspection.

• Kindly allow 7–10 business days after receipt of your return for processing.

 

 Additional Notes

• Exchanges are not available at this time. Should you wish to secure an alternate style, color, or size, we invite you to place a new order.

• Gift cards, digital goods, and all shipping charges are non-refundable.

For further assistance, please contact Luxe Lifestyle Client Services at StyledByLuxeLife@gmail.com, and allow up to 48 hours for response.